Thursday, October 13, 2011

Sprint Presents 3 Levels of Service For iPhone 4S Devices

If you like to buy iPhone 4S.It might be better to take $99 Apple care option. But unfortunately The Total Equipment Protection Plans are not available any more. This could be useful. Check the details here after this jump.






A Sprint employee wrote in to detail us on upcoming service procedures, which include grouping a damaged device within three categories -- green, yellow and red -- after diagnosis. As you might imagine, green repairs are the easiest to deal with, and include 'minor damage' (i.e. cracked screens are out). These repairs will be handled for free within the first year for all customers, and within two years for those who purchased AppleCare+. Next up, the yellow category covers damage that doesn't fall within green, but is still repairable. Non subscribers will pay $199, while those with AppleCare+ will pay $49. Klutzes beware: you're limited to two yellow repairs, regardless of whether or not the device is in warranty. Finally, the red category is reserved for iPhones that provide little function beyond holding down a stack of papers or propping open your door. You'll need to pay the full replacement cost for red-labeled phones. None of these repairs will be handled in store -- iPhones will be shipped to Apple, though you're welcome to start the process at Sprint.

You would better go for nearest Apple center where they can care your device there.

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